Business Operations Manager (Melbourne - Western Suburbs)
- 494587
- Level 1 19 Corporate Drive, Cannon Hill, QLD, Australia, 4170
- Business Operations Manager
- Support Office Roles
- Permanent Full time
Let’s start with what’s in it for you.
🧩 Guaranteed above-award salary + incentives
🧩 Vehicle (plus expenses), laptop & phone
🧩 75% childcare discount*
🧩 People-centric health and wellbeing initiatives
🧩 Access to 24/7 wellbeing support
🧩 Meaningful reward and recognition programs
🧩 SHEL-endar professional development (with real Education Specialists)
🧩 Regular networking opportunities with fellow Business Operations Managers to collaborate, share strategy and lift performance together
🧩 Small portfolios – so you can lead deeply, not thinly
🧩 Direct support from your State Manager
🧩 Pedagogical Practice Partners guiding services toward Exceeding
🧩 A full Support Office team ready to back you
Now that we’ve covered that…
This role exists because we’re growing.
Not because someone left.
Not because something went wrong.
We’re expanding, thoughtfully and we need another exceptional Business Operations Manager to help lead the next chapter.
Location & Portfolio
This role will focus on our growing western corridor (Geelong, Tarneit and surrounds). Portfolio allocation will be thoughtfully designed based on your location and existing team structures to ensure strong regional alignment.
You’ll oversee a small portfolio of services, giving you the space to form strong relationships, understand each service deeply, and make meaningful impact commercially and pedagogically.
Because connection matters, this role involves regular travel across your portfolio (and occasionally interstate). We believe in showing up not leading from afar.
At Story House, you’re not managing chaos. You’re building capability.
You’ll report directly to your State Manager, partner closely with Service Managers, and collaborate with our Pedagogical Practice Partners who drive STRONG Beginnings, our organisational curriculum framework, driving consistent, high-quality practice across our services while empowering each team to reflect its local community.
You won’t be doing this alone.
Behind you is a whole Support Office team, finance, people & culture, compliance, pedagogy, marketing and more ready to step in, guide, problem-solve and back your decisions.
What we’re looking for
- You’re commercially savvy, but people-first.
- You understand assessment & rating and know how to lift services toward Exceeding.
- You can read a budget and read a room.
- You build trust quickly and hold standards confidently.
- You know the ECEC sector inside out and thrive in momentum.
If you’re ready to lead within a growing organisation that invests in people, practice and performance we’d love to hear from you.
Story House Early Learning is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment, providing mutual respect for all employees.
At Story House, we prioritise the safety and wellbeing of our community, which is why we are committed to the Child Safe Standards and have Safety as one of our values.
All final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Who We Are
- Committed to a culture of respect and inclusivity.
- We don’t just welcome you as you are, we celebrate you for your diversity, differences and history.
- Services across Queensland, New South Wales and Victoria
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Story House Early Learning acknowledges the traditional custodians of the land on which our services are located. We pay our respects to Elders past and present and extend that respect to any Aboriginal or Torres Strait Islander persons within our organisation. We recognise the significance of their culture, histories, stories, and traditions that originated on, around and within this land and its waterways