We're looking for an experienced Service Manager to lead one of our most exciting transformation projects.

Formerly Happy Tots, this well-established 154-place service has recently joined the Story House Early Learning network and is embarking on an exciting new chapter. With a strong existing community, an experienced team and significant investment in the future, this is a rare opportunity to shape the culture, inspire your team and bring the Story House vision to life

The service includes a dedicated wing for Before and After School Care, creating a unique environment where early learning and school-age programs operate side by side.

As part of its transition to Story House, the service is embracing new learning programs, leadership support, professional development opportunities and a refreshed vision while continuing the trusted relationships families already value.

What you'll get

🧩 Above-award salary
🧩 Leadership bonus program
🧩 75% staff childcare discount*
🧩 Free First Aid, CPR and Flu Vaccinations
🧩 Access to Sonder – 24/7 wellbeing support
🧩 YOUR PAY YOUR WAY – access same-day pay with Humanforce Thrive
🧩 SHEL-endar professional development with Education Specialists
🧩 Manager networking forums
🧩 A large, experienced team already in place
🧩 A Support Office that genuinely supports you

And most importantly you won’t be doing this alone.

Finance, People & Culture, Compliance and Pedagogy teams are there when you need them.

The role

Yes, you’ll manage budgets.
Yes, you’ll oversee compliance.
Yes, you’ll drive performance and occupancy.

But more than that, you’ll lead culture.

You’ll protect child safety.
You’ll support educator growth.
You’ll guide the service through its rebrand and help shape what this next chapter looks like.

Most Service Manager roles look similar on paper.

The difference? The organisation behind you.

At Story House, child safety is non-negotiable.
Quality practice is expected.
And leadership is supported, not isolated.

If you’re ready to lead a well-established service in Thornlands, guide it through its Story House rebrand and shape its next chapter, we’d love to meet you.

Our Commitment to Child Safety

Story House Early Learning is committed to child safety. We want children to be safe, happy and empowered and are committed to the safety, participation and empowerment of all children.

As an Early Childhood Educator, you play an important role in creating safe, inclusive and nurturing environments where children feel valued, respected and protected.

We are committed to child safe principles and embedding the Child Safe Standards across our services. We encourage applications from candidates who share our commitment to child safety, inclusion and respectful relationships with children and families.

All applicants will be subject to child safety screening, including Working with Children Checks and reference checks.

All final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Story House Early Learning is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment, providing mutual respect for all employees.

At Story House, we prioritise the safety and wellbeing of our community, which is why we are committed to the Child Safe Standards and have Safety as one of our values.

*CCS eligible care