Support Office

Located in Brisbane, our Support Office team are passionate about our values and committed to ensuring our services are the ‘Service of Choice’ in each community. We offer a wraparound support model, ensuring each service is provided with quality guidance on a daily basis.

Watch the video to learn more about what it is like to be a Story House-er

View our Support Office Vacancies

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      Empowering YOU

      Want to have real impact, where you’re really seen? Choose us.

      You get it. We get it. Working in early learning is much more than a job. Beyond the pay cheque, the main reason to do this work is to empower and support children and families. But at Story House, you’ll feel next level impact, connection and visibility. We’re a large, successful provider, and we’re growing all the time. But here, every child and every Story House-er matters. Come meet us and you’ll see. 

       

      Access to +20 exclusive benefits

      View our Service Manager Vacancies

      Listen to what our Story House-ers have to say on our Pod-house episode.

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      Meet our Story House-ers

      Meet our Story House-ers
      Meet our Story House-er Nadia
      Meet our Story House-er Meg
      Meet our Story House-er Helen
      Meet our Story House-er Amanda

      Role Specific Benefits

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      WORK FROM HOME DAYS

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      ABOVE AWARD PAY

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      NETWORKING OPPORTUNITIES

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      ON-SITE PARKING

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      MODERN OFFICES

       

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      ANNUAL CONFERENCE

      Talent Acquisition Partner

      • Level 1 19 Corporate Drive, Cannon Hill, QLD, Australia, 4170
      • All locations
      • Support Office Roles
      • Permanent Full time

      Based in Cannon Hill, you’ll lead full 360 recruitment with a fun, food-loving team, making hires and TikToks that make a difference.

      Business Operations Manager - NSW

      • Level 1 19 Corporate Drive, Cannon Hill, QLD, Australia, 4170
      • All locations
      • Business Operations Manager
      • Support Office Roles
      • Permanent Full time

      Be our Sydney region, Business Ops Manager. Lead, inspire & travel across services. Let’s create extraordinary stories together!

      Accounts Payable Coordinator

      • Level 1 19 Corporate Drive, Cannon Hill, QLD, Australia, 4170
      • QLD
      • Support Office Roles
      • Permanent Full time

      As an Accounts Payable Officer, your pivotal role involves precise management of accounts payable and working closely with all stakeholders.

      Business Operations Manager - Melbourne

      • Level 1 19 Corporate Drive, Cannon Hill, QLD, Australia, 4170
      • All locations
      • Business Operations Manager
      • Support Office Roles
      • Permanent Full time

      Be our Melbourne region Business Operations Manager! Drive quality, inspire teams & make an impact in the early learning sector. 🚀

      Displaying all 4 entries

      Application Process

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      Step 1 - Apply online

      Upload your resume and create a candidate profile. Log back in anytime to check on your application status. 

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      Step 2 - Let's Connect

      Lets connect via phone call and make sure the role is the right fit.

      Smiling childcare worker in a Story House polo shirt engages in friendly conversation with a colleague, both looking approachable.

      Step 3 - Interview

      Explore digital or face-to-face interviews to ensure we're the perfect match for each other.

      Two smiling childcare workers at Story House collaborating over paperwork, creating a friendly and supportive environment.

      Step 4 - Pre-employment checks

      Expect an online medical form, references, and verifications of qualifications, work history, and WWCC.

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      Step 5 - Welcome to Story House!

      Get ready for a celebration call! Your Talent Acquisition Partner will cheer you on, send contracts, and all necessary links.

      Download our quick help guides

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      What to prepare

      We've put together a handy checklist to help you organise your documents. Download our Compliance Essentials Guide and make things a whole lot easier!

      Download now

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      Preparing for your virtual interview

      Get ready for your best virtual interview! We've got everything you need to impress. Download our quick prep guide and make sure you're all set to shine.

      Download now

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      Preparing for your in-person interview

      Set to make a great impression at your in-person interview?  Download our prep guide to ensure you're fully prepared to make a lasting impact and connect with our team.

      Download now

      FAQ

      Feel free to monitor the status of your application by accessing the applicant login page. Please ensure your contact details are current, as we will reach out to you via phone or email. Keep an eye on your inbox, including your junk mail folder, for our communications. Should your contact information change, kindly log in to your applicant profile to promptly update your details.

      Given the unique nature of each role, we are unable to specify an exact timeframe for the recruitment process. However, we want to assure you that we are committed to responding to every applicant. To check the progress of your application, feel free to log into your applicant profile at any time.

      Certainly, feel free to apply for multiple opportunities that align with your skills, experience, and qualifications.

      We have an “expression of interest” functionality on our careers site home page that allows talented people like yourselves to submit their CV for future roles. We have our inclusive Talent team reviewing resumes on the daily, so we will keep in mind your expression of interest and see if we have a role that fits your experience and interests. As soon as there is something suitable, we will give you a call.

      Dress code at Story House leans towards smart casual, offering a departure from the traditional button-up shirt work environment. We only ask that you avoid attire that might raise eyebrows with your parents, so leave the three-piece suit or ball gown at home. Even for an interview, our priority is to ensure you feel comfortable!

      If you require particular assistance or accessibility accommodations throughout the recruitment process, please inform us, and we will strive to find a solution that guarantees a fair and inclusive procedure. We are committed to supporting all applicants, with a special emphasis on understanding and addressing the unique challenges and concerns you may face. 

      Reach out to our inclusive Talent Acquisition Partners any time. you can email our inbox at recruitment@shel.edu.au 

      Yes, you’ll need to provide a reference, ideally from a manager or someone you reported to in the past 2 years. It helps us get a clearer picture of your experience and how we can support you best! 😊

      Yes, we do offer work visa sponsorship! 🌏 Each case is a little different, so eligibility depends on your qualifications and the role. We’ve put together a whole page with everything you need to know, check it out here: Relocation & Sponsorship Info

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