Carolina's Path from Educator to 2IC

At Story House Tarneit, there's a familiar face you'll always see with a warm smile and a big heart. Meet Carolina Pavez, our incredible 2IC. Her journey with us is nothing short of inspiring, and it all began when Story House became the new custodian of her much-loved service.

"I’ve been here for 14 years," Carolina shares. "This place has become a second home to me."

Her two children began their early learning journeys here at just 7 months old and continued until they started school. Many of the educators at Tarneit have worked together for over a decade, creating a strong, supportive environment where people lift each other up through every high and low.

Carolina started with a Certificate III and, with encouragement and trust from her leaders, went on to earn her Diploma, became an Educational Leader, and now proudly stands as a 2IC.

"Story House has given me the chance to step outside my comfort zone. They placed their trust in me as a professional, and that truly means a lot."

With 21 years of experience in Early Childhood Education, Carolina knows what it means to be empowered. She has seen firsthand how Story House supports every educator’s growth, offering opportunities that truly make a difference.

She shared that she would not be where she is today without the faith and trust placed in her by the BOMs, Service Managers, and her fellow educators.

To celebrate becoming 2IC, Carolina marked the occasion with a proper Chilean BBQ at home, enjoying good food and great company.

She credits her Service Manager, Nubiane Polat, and previous 2IC, Amy Magoga, for being strong mentors. They encouraged her every day and helped her understand what leadership looks like behind the scenes. With their support, she stepped into a role she had not originally seen herself in.

Owning the Role and Embracing the Unknown

Carolina explained that one of the best parts of her role is the opportunity to build meaningful relationships with families, which is something she values deeply. At the same time, she noted that the 2IC role comes with its challenges. It often feels like having 50 mental tabs open at once, with many people needing answers and support. For her, staying on top of it all comes down to effective time management and knowing how to delegate.

When asked what advice she would give to someone considering the role, Carolina encouraged them to jump in. She acknowledged that the unknown can be scary but also said it is filled with exciting learning that helps you grow as a professional.

If she could choose any superpower, Carolina said she would love to read minds. That way, she could support people through their self doubt and, as she joked, have a little fun surprising them with what she already knows.