From Passion to Leadership: Rachael’s Story

Career growth is not just about moving forward, it is about stepping up with confidence, seizing opportunities, and finding the right support along the way. Rachael Willson’s Story House journey is a testament to what is possible when passion meets opportunity. From studying early childhood education at school to leading a service as a Service Manager, Rachael has embraced every challenge, and Story House has been there to back her at every step.

A Passion for Early Childhood Education

Rachael’s journey in early childhood education started in 2007 when she began studying for her Certificate III while still in school. Eager to build on her knowledge, she immediately pursued a Diploma and gained hands-on experience working in a childcare service. A love for travel then led her overseas, where she spent time as a private nanny in London.

“Even as a student, I knew this was the right path for me. I have always been passionate about creating positive early learning experiences for children, and that passion only grew stronger as I gained more experience.” Rachael. 
Returning to Australia brought a new chapter when she discovered the Oak on Erin service, which was still under construction at the time. Excited by what Story House had to offer, she joined as a Lead Educator and quickly found herself stepping into new roles, including Educational Leader and 2IC. These opportunities were made possible through the support and guidance of her Business Operations Manager, who encouraged her to take on leadership responsibilities and expand her skills.

Building Leadership Skills and Growing with Story House

Rachael’s leadership journey at Story House has been one of growth, opportunity, and strong support. After developing her leadership skills at Oak on Erin, she relocated to Rangeville, where she played a key role in supporting a new Service Manager, growing the team, and increasing occupancy. Her dedication and commitment to leadership were recognised when her Business Operations Manager offered her the Service Manager role at Oak on Jellicoe. It was the perfect next step, marking a proud moment in her career.

She had worked hard to build her leadership skills, participating in the Inspiring Leaders Program and always putting her hand up for extra tasks. Seeing that effort pay off made the transition even more rewarding. Sharing the news with family and friends was a moment of celebration, marked by a well-earned dinner. The move into the new role felt natural, supported by colleagues, mentors, and the wider Story House community.

The Power of Support and Connection

Being part of a network of four services in Toowoomba has been invaluable to Rachael’s development. She has benefited from mentorship, leadership meetings, and a strong support system that encouraged her to step into management with confidence.

“As a 2IC, my managers often included me in Service Manager meetings, and my Business Operations Manager was always available whenever I needed guidance. That level of connection made a huge difference in my development.”

The Inspiring Leaders Program further strengthened her skills, providing structured training aligned with Story House’s skills framework, ensuring she was prepared for the transition to management. Stepping into the Service Manager role has been an exciting experience for Rachael. Thanks to the training and guidance she has received along the way, she has been well-prepared for the challenges that come with the role.

For those looking to develop their careers, Rachael’s advice is simple: be proactive. She encourages others to take charge of their own growth, have open conversations with their managers, and explore the many learning and development opportunities available at Story House.

If Rachael Had a Superpower

If Rachael could have any superpower, she would choose the ability to never doubt herself. She would make decisions fearlessly, embrace opportunities without hesitation, and have complete confidence in her potential. Her journey at Story House has already helped her achieve that in many ways. What once seemed like an unlikely career path has now become something she cannot imagine leaving.

Are you ready to take the next step in your Story House journey? Explore internal opportunities and see where your path could lead.