In 2022, I embarked on a career journey at Story House Early Learning (SHEL) as a Service Manager, leaving behind a larger organisation that couldn't provide the support I needed for professional growth. Seeking a workplace where career development and values were integral, I found my ideal fit at SHEL.

From the warm welcome on my first day, where open arms greeted me, to a hand-written card and a welcome call from the CEO, I knew I had made the right decision. The 130-licensed service, operating at full capacity with a complete staff, demanded all hands on deck. However, with a trusted Business Operations Manager by my side and unwavering support from the head office, the transition was seamless.

Within just over a year, an exciting opportunity emerged for a Business Operations Manager in my region. Thanks to the strong connections fostered with the executive leadership team and the company's commitment to values like connectedness, it was recognised that I was ready for this role. Regular check-ins with my manager eased my nerves, and stepping into the position was met with overwhelming support from colleagues.

Now in my role as Business Operations Manager, I am surrounded by a delightful portfolio of managers, and the collaborative spirit within the organisation is palpable. I eagerly anticipate supporting my team in reaching their full potential, grateful for the continuous support and opportunities that Story House Early Learning has provided on my professional journey. 

Reflecting on my journey, there are profound aspects I wish I had known before my first day.

Firstly, I would have loved to anticipate that my daily environment would be drenched in love, laughter, and the delightful symphony of children's giggles. It's a continuous melody that resonates throughout the day, filling every corner with warmth.

Understanding that my role would involve not just managing but actively engaging with materials, ideas, and endless possibilities would have been a welcomed insight. The work is a constant play, where creativity knows no bounds.

Appreciating the small wonders of life is a lesson I've learned firsthand. From the simplest joys of a child's laughter to the curiosity in their eyes, there's an unparalleled beauty in these fleeting moments that I now hold close to my heart.

Resilience is not just a concept but a skill developed on the front lines of early childhood education. Each day presents its challenges, but overcoming them has become a testament to my own strength and adaptability.

Lastly, witnessing the growth, play, and accomplishment of each child, observing them reach their unique milestones, has brought a joy beyond words. It's a privilege to contribute to their journey and celebrate their successes, creating a profound sense of fulfillment.